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 12:49:38 AM (CST) Sunday, August 30, 2015
 
Dear RodentPro.com, Thank you so very much for my first order. I was thrilled about their size and color since my two snakes only eat white rats. My freezer is jammed full so I may not have to order for awhile. I have told many of my friends about your site, you just might get more folks doing business with you, I sure hope so. You now have me for good!

Wendy S.
 
Thank You! Everything arrived well packed and perfect! You now have a customer for life in me.

Jason G.
 
"Hi, I just wanted to let you know that my order arrived today, about 6 hours early, and I’m very satisfied with everything! The packaging was great, everything was still frozen solid. And the quality of the product is excellent! Those XXXL’s are HUGE! And what really impressed me was that yesterday Casey called to make sure I knew the order was on its way, that’s good customer service! You guys will be hearing from me again!"

Erin G.
 
I Received my package today and I must say that I am very pleased with my ordering experience. Great customer service and excellent ship time and packaging. Thank you and I'll be ordering larger quantities in the future.

Nathan S.
 
I just wanted to let you know that I received my shipment today and the outside temperature was 100 degrees in the shade. I was really worried, but when I opened the box the rats were still frozen like a rock with some dry ice still left. Good Job!

Nick F.
 
"Received shipment today and let me tell you I am very happy with it. I think I am going to give up on breeding my own rodents from now on and just get them from you. Thank you very much. I will tell people about my good experience with RodentPro.com."

Damon
 
"Marianne and I have been ordering from you for some time now. As you know, we are wildlife rehabilitators. The quality of the rodents that you supply is superior to all other sources, and you have always accommodated our requests for all black rodents. When we get in raptors that are healing from serious injuries or illness, it is a relief for us to know that the food they are being fed is superior in quality. They are always clean, well fed, packaged conveniently, and provide an excellent food source for our patients. Keep up the great work! "

Judy S.
 
Thanks alot guys, the order arrived today better then ever, I will for sure be a lifelong customer, and thanks again for the fresh feeders.

Nick E.
 
My python (20 foot Burmese) has been eating all of her rats from Rodent Pro,
ever since she hatched. And now, she's 20 feet long! Thanks, Rodent Pro!
Except for now, she needs bigger food.

Howard B.
 
"This was my first order from you and I was extremely pleased, with your website, ordering, delivery, and quality of product. I'll be ordering my falconry food supply from you from now on."

Peter P.
 
I received my first order of rats from you today and I just had to let you know how pleased I am. My wife was concerned about the space they would take up in the freezer so I had spent some time consolidating and organizing the contents. Imagine my surprise to see how neatly the rodents were arranged in their bags! They take up about half the space I allotted for them! Not only that, but they are uniform in size and very clean (no urine, feces or bedding stuck to them). I’ve already fed all of my snakes so they are happy, there is room in the freezer so my wife is happy and my money was well spent so I am happy! My next order will be larger now that I know I have room for it. Thank you!

Jim G.
 
"I just wanted to let you know I received my first this past Thursday. Everything was great, the mice were indeed still frozen when they arrived, and they were frozen individually and not just one big block. The shipping was done professionally and the customer service was stupendous. I just wanted to say thank you and I will be back."

Jeremiah J.
 
I just wanted to thank you my rats. They were delivered fast and in great shape. I thank you and SNAKEY thanks you.. I will recommend Rodentpro.com to the people that I know with snakes. Thanks.

Dan N.
 
"I have been a customer of RodentPro.com for over four years now, and have yet to find a more courteous or professional outfit. They truly care about their customers and I have personally witnessed, on more than one occasion, where the call to "make things right" superceded the need to "make a buck". If QUALITY and PROFESSIONALISM mean as much or more to you than mere pricing, then I would recommend RodentPro.com sincerely and enthusiastically."

Robert White,
Deep Forest Exotics
 
Last night I emailed you in regards to a concern I had about the oversized box option not being available when I attempted to make an order. Today I received a phone call from your company explaining that the oversized box option and extra shipping charges on the standard box was due to the up coming Labor Day holiday and would resume as normal in a week but if I would like to make an order today they would be able to ship out the order right away with the oversized box option. I want to personally thank you for the call. Your customer service is amazing. I have been using your company for a long time but after today I can say with certainty that you will always have my business and every time rodents come up in conversation you will be the referral I give. Your actions today were above and beyond my expectations. Thank you so much. You're doing the right things over there.

Sincerely,
Travis J.
 
I am very satisfied with the rodents i got from you, their in my freezer and thanks to you, my reptiles are not starving. The delivery took longer, an extra day but you must have packed the rodents in so much dry ice that they were frozen solid and not spoiled even in this 90 degree heat upstate NY. Thanks again and i will be ordering from you again when im ready.

Sabrina W.
 
Hello...I just wanted to say thanks!!! I recieved my mice today. You guys
ROCK!

Andrew W.
 
"I wanted to tell you I received the mice they were still frozen solid thawed
2 of them out my snakes took them right away I will buy from you again great
product. A++++++++++++++++++++++++"

Shaun M.
 
I have seen your ads and I finally ordered from you and it was a great way to get high quality and well priced feeders online. The shipping carton was very impressively wrapped in three layers of insulation with the dry ice above the feeders. The bags are great to, ziploc style bags each clearly marked in the corner with how many and the size. The feeders look very good and not dirty. Rodent Pro will be my new rodent supplier.

Bryce G.
 
I just wanted to drop a line and let you know you have saved me over 400.00.
Your rats are clean and healthy and my snakes love them. Thanks so much!

Erin W.
 
"Hey guys, I just received my first order from you, and I have to say you went beyond my expectations. Clean, Fat, well packed and frozen solid. Considering I live in the desert that's saying something. My Ball Python Reggie is fat and happy. I will tell all my friends with herps about you, and will look forward to doing more business with you in the future."

Collin B.
 
I just wanted to commend RodentPro.com for all the quality feeder animals you have provided my reptiles over the last 6 years. I have never been happier with the rodents than I have been since I found your site years ago. Keep up the excellent work and I will requesting feeders soon as my reptiles Love them.

Stephanie G.
 
I just wanted to let you know that you have made a permanent customer out of my daughter and I. We have only recently become snake owners and have had a terrible time with getting them to eat - live, frozen - nothing - and we found you and I have to say, they are eager to eat now. I dont know what you do differently, but we will be buying from you for a long time to come. We have 4 Ball Pythons, and they are teaching us - the say they like you.

Keaton S.
 
"Received my 'frozen meat' the other day, nice looking feeders! Thanks for the killer service!!"

Aron
 
Hello, This is just a quick note to let you all know that I received my order today. I was a bit worried because I was gone all day and couldnt get home until 9:30 PM. I worried for nothing...all my order was so well packed that it was all STILL frozen solid. I have been a loyal customer for the past few years and after today I am a PROUDLY LOYAL customer forever. I have never had a bad shipment since I have started ordering from RODENTPRO.COM. Thank you RODENTPRO.com for giving quality customer service in a time when service is a rarity instead of a given.
A loyal customer for life,

David M.
 
Ive been buying from RodentPro.com for several years and I've always been extremely pleased with the quality of the product. Recently however, I ran out of food and since I was planning on attending a reptile expo over the weekend, I decided not to place an order with you. I knew the prices at the show would be a little higher, but I was willing to pay extra rather than waiting a week to have them shipped. Big mistake.

Even after the cost of shipping & handling, your rodents are still cheaper and fresher than the competition. Thank you!

Kacy C.
 
Once again, 89 pounds of rats arrived today, frozen solid. The heat index was 107 today, and the dry ice was barely evaporated, love it! Thanks again for doing what you do so well.

Carol Y.
 
"I just wanted everyone to know that RodentPro.com has excellent low price feeders! I just received mice/small rats (huge/.50 cents) and Quail for unbelievable prices. I have been into monitors for over 17 years and never seen such great products! They have the best quality and prices I've seen."

Brian G.
 
I just wanted to say thank you for the great customer service you offer. I breed angora and standard ferrets, and have been happily feeding your mice and chicks to my crew now for a couple of years. Any time I have called with a question, you have always been extremely helpful, interested in my issue, and courteous. I believe that a job well done deserves thanks, so Im thanking you! And my weasels thank you, too. I had two litters this year of angora and half angora kits, and they are big, fat, and muscular. At four months of age they are larger than their parents, who I purchased as adults from other breeders. I know their diet has made a positive difference in their growth and development. Thanks for everything.

Gioia K.
 
"Got them. They are as nice as everyone on the old BOI said they would be."

Thank you,
Chris
 
"You guys are wonderful. Was so impressed with the whole operation. Mike is finally fed and happy again. Thanks so much for your professionalism. You guys are a godsend."

Megan K.
 
This is to let you know how very pleased I am with my recent order of frozen mice from your wonderful company! This is my 4th order from you and you never fail to give total satisfaction ... superior products, fast shipping ... and the packaging is just awesome. Everything arrives frozen solid no matter what the outside temperature and each frozen mouse is perfect. My three snakes relish em!! I will continue to order from you without fail and I always recommend your company to all my customers I work in the reptile department of a large pet store chain. Thanks for everything!

Kathy S.
 
I just want to say thank you. I took a chance at ordering from a site and i am very glad I picked RodentPro.com first. when my XL rats came they smelled fresh, was not bloody, nor were they skinny. they are huge!! Great job. Keep up the GREAT work. Thank you once more. Im very happy with my choice.

Erika G.
 
We had just received our order and wanted to say thank you for the amazing shipping job. I was really impressed when I had gone in and checked the temps before unloading them into our freezer everything was below 25 degrees. I really wasnt sure how it was going to turn out with such a large order.

Kristina P.
 
I've been buying chicks and quail from RodentPro.com for a few years now and have always been extremely happy with the quality and service. I'm a licensed falconer and the quality of food I use for my hawks and falcons is very important to me, which is why I continue to use RodentPro.com. I love knowing exactly what I'm going to get every time I order - thank you guys so much for keeping the quality and freshness standards so high!

Andrew K.
 
"I received the order today no dry ice but everything appeared to be frozen THANK YOU SO MUCH for you prompt reply! once again RodentPro.com does as advertised! I've recommended you to a few of my friends and we've all been happy with the service and quality of your products! I will remain a customer for life!!!
THANKS!"

R. Williams
 
I just received my first order from RodentPro.com. The mice are of excellent quality. The packaging was perfect so everything arrived frozen and intact. I am very happy I found Rodentpro.com, 5 stars!

Tim B.
 
I just wanted to thank you guys for shipping such a wonderful order. I bought 26 rats from you. Even after shipping plus a discount code! the rats cost about 1/3 of what they would locally at that size (XXL). I was surprised to see such healthy looking specimens. They were frozen solid but not together even after two days on the road with enough dry ice left to last twice as long, if not more. This order should last me a couple months and I will definitely be ordering from you guys again. You guys are hands down the best value ANYWHERE.

Bela S.
 
"Thank you so much for making my recent purchase so effortless and easy to understand! I want you to know that as long as I own snakes, I will use RodentPro.com to feed them!"

George D.
 
I would just like to say thank you for your excellent customer service. I had to cancel my order because I ordered way too many rats for our small snake. Your rep Casey was so helpful to refund my overzealous order and I was thankful to get a live person on the line. I was able to take care of this in less than 3 minutes. I will definitely be ordering from your company in the future. I am a science teacher and will absolutely pass your name along to my department as a great company that supplies excellent customer service, a very user friendly website and cost efficient products. Thank you again.

Amy B.
 
"I got my order of pinky mice and weanlings a day early. They look healthier than the mice I would get at my pet store and were bigger than I expected. I won't go back to buy store mice again."

Joseph N.
 
This is my fourth order... They arrived as usual, perfectly frozen and fresh. I was worried a bit when I ordered the "dark" hoppers. I was assured that they are exactly the same as the white. The mice I bought at the petstore (I ran out of your mice) my snake was never fond of. She always pushed them around or spit them out, not your mice though. She shed today and I let her rest for an hour, took her out of her tank and gave her 2 hoppers. They were gone in 2 minutes, no hesitation. My snake gets to enjoy the mice, my cats use the empty box for a scratch pole and my husband plays with the dry ice. Everyone's happy !!!

Kathy G.
 
Awsome, Can I just say you guys are an amazing business. I am so impressed with your customer service and follow-ups. I will be coming back shortly for another order, and look forward to that experience. THANKS AGAIN!!!

Luka O.
 
I just wanted to drop you a line to say how very pleased I am with your excellent service and product. Package arrived yesterday and I picked it up from Greyhound and brought it home and found the packaging job to be absolutely splendid. The product is even better than advertised and now that I have a special freezer that can accommodate such items, you have a customer for life. I also appreciated the e-mail and phone prompts letting me know when to expect delivery.

Aaron B.

 
I am just so impressed with your company. I have been buying 1-2 bags of mice PER YEAR for 4 years now and even though the shipping costs more than the mice do, the is still 1/4th of the price I pay at the pet store, per mouse! Thank you for letting us who only need a very few mice be able to get such great prices and service. I appreciate that you tell us exactly how many emails we will receive and for what purpose. Excellent Communication. This is much more comforting to me than any of my other online purchases. Thanks again!

Pam C.
 
Hey there Rodent Pro team, Just wanted to say, I have just greceived my second Bulk supply of feeders from you! I have nothing but GREAT things to say! The packing is great, rodents are great! The sizes are perfect for my herps! I look forward to doing business with you guys again!

Jeremy T.
 
Just got my second order from you. I raved about you to a friend with snakes and this time we went in together on an order to save on shipping. Once again, great quality, still well frozen and on time. You guys are great! Thanks!!

Heather D.
 
Thanks for the shipment of small pinky mice! My baby corn snake was not eating and the local pet stores only had larger pinky mice and after 5 tries he was not interested. My shipment came in Thursday and he's had two since and all is well. They were just the right size.

Jeff C.


 
 

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